I. PRE-REQUISITES FOR RETURN:
Items in new condition, unworn, unaltered and free of damages may be returned for a refund within 30 days accompanied by your original invoice. Items that have been washed, worn, patched or embroidered may not be returned. (All returns will be refunded not exchanged. Customer must re-purchase item(s) if needed.)
II. PROCESSING TIMES:
Depending on the method you used to send the item(s) to us, it can take up to 7-10 business days for us to receive your return. Upon receiving the item(s) we will review the specific case and it can take up to 7-14 days to process your return.
III. SHIPPING CHARGES
Any and all shipping charges are non-refundable. All returns require you to accept the responsibility to pay the shipping charges. If you have questions about your order please contact us at (305) 625-8050 or by e-mail at [email protected] before agreeing to the terms of this Agreement.
IV. REFUNDS & CREDITS
In case of a return you will receive a full refund for the cost of the product, based on your original payment method. Original or return postage is not refundable. Please allow up to two billing cycles for a refund to appear on your credit card statement.
V. RETURN ADDRESSES
Returned merchandise bought through the Ibiley Uniforms & More website may be returned to the address listed below or taken to your nearest Ibiley store:
Ibiley Uniforms & More
30340 Old Dixie Highway
Homestead , FL 33033