Return Policy



 

I. PRE-REQUISITES FOR RETURN:
Items in original condition may be returned or exchanged within 30 days accompanied by your original invoice. Items that have been washed, worn, patched or embroidered may not be returned.

II. PROCESSING TIMES:
Depending on the method you used to send the item(s) to us, it can take up to 7-10 business days for us to receive your return. Upon receiving the item(s) we review the specific case, please note that not all returns will be granted, however we will review all returns within 7-14 business days.

III. SHIPPING CHARGES
Any and all shipping charges are non-refundable. All returns require you to accept the responsibility to pay the shipping fee to us and return to your address of choice. If you have questions about your order please contact us at (305) 625-8050 or by e-mail at customercare2@ibiley.net before agreeing to the terms of this Agreement.

IV. REFUNDS AND CREDITS
In case of a return you will receive a full refund for the cost of the product, based on your original payment method. Original or return postage is not refundable. Please allow up to two billing cycles for a refund to appear on your credit card statement.

V. RETURN ADDRESSES
Returned or exchanged merchandise bought through the Ibiley Uniforms & More website may be returned to the address listed below or taken to your nearest Ibiley store:

Ibiley Fulfillment Department
1267 NE 163rd Street Suite 2100
North Miami Beach, FL 33162

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